Can I use my card with any merchant?

While the Xapo card has been optimised for global acceptance and will, in most cases, be accepted by merchants, certain transactions flagged by our real-time fraud monitoring tools may be blocked for your safety. We will notify you if that happens, and you can always contact us to confirm whether it was you making the purchase and if you still wish to proceed with the transaction.

We do this in line with the Xapo Card Terms. You may access this document by logging into your Xapo app, tapping on Settings, and then tapping Legal information.

If you require assistance, please reach out to us via in-app chat or email [email protected]. We would be happy to help.