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FAQs

Payments & Global Transfers

Navigate seamless global transactions using traditional banking networks, stablecoins, Bitcoin, and our premium debit card with zero foreign exchange fees.

Xapo supports Bitcoin and a selection of leading altcoins, or cryptocurrencies, across key networks:

Asset

Ticker

Functionality

Supported networks

Bitcoin

BTC

Deposits, withdrawals, trading

Standard Bitcoin, Lightning Network

Tether USD

USDT

Deposits, automatically converted to USD

Ethereum, Tron

USDC

USDC

Deposits, automatically converted to USD

Ethereum, Solana

*Ethereum

ETH

Trading

*Cardano

ADA

Trading

*Please note that while ETH and ADA are available for trading, Xapo Bank does not currently support deposits or withdrawals in either currency. ETH and ADA may not be available to UK members.

As a fully regulated international bank, we provide our members with direct access to tier-one global payment rails. You can seamlessly send and receive fiat currency using SWIFT and ACH for US Dollar (USD) transfers, SEPA for Euro (EUR) transfers across Europe, and the Faster Payments Service (FPS) for near-instant Pound Sterling (GBP) transfers within the UK.

Your membership includes a free premium metal debit card designed for global mobility, backed by a fully regulated bank and direct partnerships with Visa and Mastercard. The Xapo Bank debit card offers a host of diverse benefits.

World Class Global Travel

  • Unlimited Free Foreign Exchange: We charge no hidden fees or spreads on international transactions. You get the pure Visa or Mastercard exchange rate, which can save you 1-3% on every purchase you make abroad.

  • Global Airport Lounge Access: Your travel experience is elevated with discounted access to over 1,200 airport lounges worldwide through LoungeKey™. Plus, your first visit each year is on us!

  • Free ATM Withdrawals: Get cash when you need it with up to $100 USD in free ATM withdrawals every month. A low fee of just 2% applies thereafter.

Vigilant Security, Proactive Protection:

  • Real-Time Fraud Monitoring: Our systems actively monitor your transactions in real time to detect and alert you to any suspicious activity.

  • Proactive Defence: We actively scan for and respond to leaked card information to prevent fraud before it happens.

  • Support with Fund Recovery: In the unfortunate event of fraud, we have a dedicated process to help you recover your money.

Yes, if you’re a Bitcoin holder, the Xapo card is the most cost-effective way to spend your BTC, with no conversion fees and a low spread. We don't charge any fees to convert your Bitcoin, and we offer a transparent, low spread of just 0.29%. This can save you a significant amount compared to other platforms.

Xapo Bank members can transact freely on the debit card up to the following daily spending limits.

  • In-store purchases: USD 50,000/day

  • Online payments: USD 50,000/day

  • ATM withdrawals: USD 2,000/day

Should you need to make a larger purchase, please get in touch with our team to assist with temporarily raising your limits up to $750,000 on a case-by-case basis.

The Xapo Card is an international debit card that lets you seamlessly spend your U.S. Dollar or Bitcoin balances anywhere in the world. Available as both an instant virtual card for secure online shopping and a physical standard plastic or premium metal card for global travel. The card links directly to your available transaction balances, allowing you to use your USD or Bitcoin balances for anything from a daily coffee to major large-scale purchases across millions of global merchants.

When you send USDC or USDT to Xapo Bank via supported networks like Ethereum, Solana, or Tron, the funds do not remain as stablecoins. Our system instantly and automatically converts your stablecoins into U.S. Dollars (USD). The converted funds land immediately in your secure, regulated US account, allowing you to bypass slow weekend banking hours and instantly start earning yield paid in Bitcoin, or spending the balance via your Xapo Card.

Xapo Bank does not charge any processing fees for Bitcoin deposits or withdrawals sent via the Lightning Network. To shield our members from volatile blockchain network spikes, we cap the network transaction routing fee at a maximum of just 15 Satoshis per transfer. Per our security protocols for Layer-2 networks, individual Lightning Network invoices are capped at a maximum of $1,000 USD equivalent in Bitcoin per transfer, with a total rolling limit of $5,000 USD equivalent per 24 hours.

Clear times depend entirely on the global payment rail used to fund or withdraw from your account:

  • SEPA Instant & UK Faster Payments (FPS): Euro and British Pound transfers usually clear within seconds to a few minutes, 24/7.

  • ACH (US Domestic): Standard domestic U.S. dollar transfers typically settle within 1 to 3 business days.

  • SWIFT (Global Wires): International cross-border wires generally take between 2 to 5 business days to process, depending on intermediate correspondent bank networks.

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