FAQsReferral programme
Referral programme
Where do I see if I have received the referral reward?
Open your Xapo Bank app and tap on the top left of the Wallet
Learn moreWhy haven’t I received a bonus for a friend who signed up?
In order to receive the referral reward, make sure you and the person you have invited meet the eligibility criteria.
Learn moreHow long is my link or code valid?
Your code is valid forever, it doesn't have an expiration date.
Learn moreHow do I keep track of the people I invite?
You'll be able to see friends who have met the criteria, those who have earned you a payment, and pending invitations, in the Xapo Bank app.
Learn moreWhat happens if my referral has not met the minimum eligibility requirements when the check is done, but does so few days later?
We'll check in monthly once your friend makes their subscription payment for the first time. If you both meet the criteria, then the reward is yours. If not, you'll both need to wait for the next month and meet the criteria.
Learn moreWhen do I get my reward?
After your friend pays their first subscription fee and both of you meet the eligibility criteria, you'll receive your reward. We check eligibility monthly, starting from your friend's first payment.
Learn moreDo I have to pay any income tax after this reward?
We do not offer financial or tax advice and always encourage our members to check their local tax regulations and obligations and get professional help when in doubt.
Learn moreAre UK Customers eligible to the referral programme?
If you are resident in the United Kingdom you will not be eligible to participate in our referral programme.
Learn moreHow do I receive my referral reward?
If you and your friend meet the eligibility criteria as described in the Refer a Friend section of the app, you will both receive the amount in Bitcoin directly into your BTC Account in your Wallet.
Learn moreWhat happens if I received a referral under the old programme, when rewards were given annually?
Previously successful referrals continue under the old set of rules. After a year from receiving an annual invitation bonus, the new monthly criteria apply, and you'll receive monthly rewards for these referrals.
Learn moreIn what currency will I receive my reward?
You will receive your reward in Bitcoin.
Learn moreWhy can’t I see someone signed up on my scoreboard?
If they're not listed under Successful or Pending, they might not have signed up or met the criteria yet. Contact us via in-app chat for more details.
Learn moreWhat is the referral rewards program?
Members who refer new members receive a referral reward of USD 500+ for the first year – as long as they both meet the eligibility requirements. There are no caps on the numbers of referrals.
Learn moreHow do I invite friends to join Xapo Bank?
Once your friend signs up using your link, we'll know they were invited by you. Remember to meet the eligibility criteria, detailed in the Refer a Friend section, to receive your referral reward.
Learn moreHow many friends can I invite?
You can refer as many people as you like.
Learn moreWhat if my friend didn’t use my link?
If your friend has not added your unique referral code while signing up, you can reach out to our Customer Success team via in-app chat or email them at [email protected].
Learn moreWhere will my reward payment be paid?
Your reward will be paid into your BTC Account in your Wallet.
Learn moreHow much do I get for referring a friend to Xapo Bank?
You can find the reward amount for you and your friend in the Refer a Friend section of your app, after meeting the eligibility criteria.
Learn moreHow much do I get for referring a friend to Xapo Bank?
You can find the reward amount for you and your friend in the Refer a Friend section of your app, after meeting the eligibility criteria.
Learn moreQuestions?
ask us
Get in touch with us anytime
Already a member?
We're here to help 7 days a week. Chat with our banking specialists or set up a call with your dedicated account manager in the app.
Have a general question?
You just might find an answer in our FAQs.

Apply now
JoinXapo Bank
Become a member
Ready to upgrade your finances?