How do I contact Xapo Bank's support?
Legacy Account
To open an account with the new Xapo Bank you will need to download the app from your device’s app store and complete your Membership Application.
How do I contact Xapo Bank's support?
As a member of Xapo Bank, you can expect and deserve the highest level of service. We are keen on listening to you and assure you that help is always at hand. You can follow a few steps from any screen in your Xapo Bank app.
Step 1 - Tap on the Help button.
Step 2 - Tap on Chat with us and detail your concern for prompt assistance.
You may also reach out via email by writing to us at [email protected].
Our Team is available 24 hours a day, Monday to Friday, all year round, so you can rest easy knowing that we are here to assist you.
With our card IVR service, you can freeze your card, report it as lost or stolen, or report issues with transactions. Get in touch with our IVR number at +350 200 77714.
You may also Visit the HQ or write to us at:
One Grand Casemates Square, Gibraltar, GX11 1AA
Was this article Helpuful ?
