FAQsReferral programmeWhat is the referral rewards program?

What is the referral rewards program?

Members who refer new members receive a referral reward of USD 42 per month for the first 12 months, followed by USD 4 per month, for life – as long as they both meet the eligibility requirements.

Can new referred members earn the promotional reward?

Yes, referred members earn a referral reward of USD 42 per month, provided they meet the eligibility requirements. As long as you and your friend meet the criteria, you’ll both get USD 504 for a year and then you, as the referrer, will earn USD 4/month for life, paid out in BTC.

What are the eligibility criteria for receiving the increased reward?

Both the referring member and the referred member must meet these requirements:

  • Maintain a minimum balance of USD 5,000 at least once during the cycle.

  • Ensure the membership fee has been paid for the month.

  • Neither may be based in or a resident of a restricted jurisdiction, as defined by Xapo Bank's internal compliance policy or regulatory obligations.

What happens if I don’t meet the eligibility criteria for a specific cycle?

If you or your referred member do not meet the eligibility criteria for a specific month, you will not receive the reward for that month. However, eligibility in the next month will allow you to receive the reward again.

What if the referred member doesn’t pay the membership fee or meet the balance requirements?

If the referred member doesn’t meet the eligibility requirements, the referring member will not receive the reward for that month. Both members must meet the eligibility criteria to receive the reward.

Can I earn these rewards for referred members who joined before the launch of this referral program?

No, this increased reward applies only to members referred from June 20th and on, who start the application and pay within this timeframe.

How do I receive my referral reward?

If you and your friend meet the eligibility criteria,* you will both receive the amount in BTCs directly into your BTC Account in your Wallet. 

*To qualify each month, both you and your friend must have an active paid membership and maintain a minimum of USD 5000 or its BTC equivalent balance in an eligible Xapo Bank account during the cycle.

When do I get my reward?

You’ll start receiving rewards after your friend pays their first membership fee. We check eligibility each month. If both of you have an active membership and meet the criteria, your reward is paid in BTC at the end of the cycle, based on that month’s average BTC/USD price.

How long does the reward last?

The referral reward of USD 42 per month is valid for 12 payment months from the date the referred member becomes eligible. After the first year, the reward is USD 4 per month for life.

Is there a limit to how many people I can refer during this promotion?

There is no limit. You can refer as many people as you like, and you will receive a reward for each referred member who meets the eligibility criteria.

What is the total amount I can earn?  

If you meet the criteria every month for a full 12 months, you can earn a total of USD 504 per referral (USD 42 × 12 months), plus USD 4 per month thereafter for life.

What will my friend earn from the referral?'

Both you and your friend will earn USD 42/month for the first 12 months, provided you both meet the eligibility criteria.

Will I still receive referral rewards after the 12-month period ends?

After the promotional period, the reward will be USD 4 per month, provided eligibility requirements are met.

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