FAQs & resources

How can we help?

Everything you need to know about the Security & Custody at Xapo Bank, and how we make you feel safe.

Search

FAQs

Company & Membership

Discover the mechanics and exclusive benefits of a Xapo Bank membership, including fully integrated US Dollar and Bitcoin accounts, premium support, and global financial access.

Custody & Security

Learn how Xapo Bank safeguards your traditional and digital wealth using institutional-grade protection, advanced MPC technology, and highly secure vaults.

Location & Privacy

Understand how and why Xapo uses location checks to help protect members and their funds, and how your information stays private and secure.

Wealth & Yield

Explore how to grow your portfolio steadily by earning competitive yield on both your US Dollar savings and your Bitcoin balances.

Payments & Global Transfers

Navigate seamless global transactions using traditional banking networks, stablecoins, Bitcoin, and our premium debit card with zero foreign exchange fees.

Investments & Markets

Access both traditional and digital markets directly from your bank account to seamlessly buy blue-chip US stocks, ETFs, and major cryptocurrencies.

Regulatory & Compliance

Understand our strict dual-regulated banking framework, fiat deposit protections, and how our transparent compliance standards keep your wealth legally secure.

Credit & Liquidity

Access instant cash liquidity without selling your digital assets through flexible, secure Bitcoin-backed loans tailored to your financial needs.

Rates & Promotions

Learn how our USD Savings rates work, what the new-member promotional rate includes, and how daily Bitcoin payouts grow your balance.

Resources

Bitcoin Custody & Safety

Learn how to securely store your Bitcoin and protect your Bitcoin from theft, loss, and single points of failure using regulated institutional custody.

The Regulatory Landscape

Understand the importance of regulated financial institutions, compliance frameworks like AML and KYC, and how digital asset banking laws protect your wealth.

Wealth Preservation

Discover secure strategies for long-term Bitcoin wealth building, including digital asset inheritance planning and protecting your purchasing power over time.

Security Protocols

Explore the advanced cryptographic technologies and infrastructure, such as Multi-Party Computation (MPC), used to protect digital wealth.

Bitcoin Accumulation

Find out the safest ways to earn yield, borrow cash against your Bitcoin, and securely grow your Bitcoin holdings through regulated financial platforms.

Stablecoin Mechanics

Learn how stablecoins like USDT and USDC maintain their value, how they are backed, and how to seamlessly convert them into traditional fiat currency.

Global Spending

Discover how to easily spend your Bitcoin worldwide using crypto-linked debit cards and seamless fiat conversions for everyday or luxury purchases.

Market Cycles

Understand the fundamentals of Bitcoin price movements, the Bitcoin halving process, and how to navigate market volatility safely as a long-term investor.