FAQsFeatures
Features
Which countries is the Cryptocurrency feature not available?
Discover in which countries the Cryptocurrency feature is not available.
Learn moreWhat is the minimum value of a company's stock that I can hold?
When selling stock, you need to retain ownership of at least USD 5 worth of a company's stock. You cannot go below this amount, except if you intend to sell off all your stock in the company.
Learn moreIs there an upper limit to the amount of funds I can keep in Savings?
No. There is no upper limit to the amount of BTC or USD that you can have stored in Savings
Learn moreHow does the Xapo Bank card cashback work?
You will receive cashback paid in Bitcoin on all your qualifying Xapo card purchases. Spend US Dollars or Bitcoin – Earn Bitcoin. It’s that simple!
Learn moreHow do I create a recurring Bitcoin buy order?
With just a few quick taps in the Xapo Bank app, you can easily create a recurring Bitcoin buy order.
Learn moreCan you lose money investing?
Yes, stocks you buy could decrease in value and end up being worth less than what you paid for them, resulting in a loss.
Learn moreWhat if I run out of US Dollars in the USD Wallet?
If your recurring buy order cannot be executed due to insufficient funds in your USD Wallet account, you will be notified by email and push notification.
Learn moreWhat happens if I cancel my after-hours order the moment market opens?
If you attempt to cancel your order at 9:30 AM EST, there is no guarantee that the order will be canceled. It may still be executed. To ensure cancellation, be sure to cancel your order before 9:30 AM EST.
Learn moreHow can I place an after-hours order?
You can place an after-hours order in the same way you would place a regular order. Simply select the stock you wish to trade and enter your order.
Learn moreDo I need to pay tax on my Savings?
Unfortunately we cannot provide you with this type of advice. You have sole responsibility for making any applicable filings and complying with any and all applicable laws, rules and regulations relating to the management of your tax affairs.
Learn moreCan I receive dividends?
Yes, as the owner of the stocks you purchase, you are entitled to any dividend issuance that occurs while holding the stock (even when holding fractions of stocks).
Learn moreCan I modify my recurring Bitcoin buy order?
No, you cannot edit recurring orders yet. If you want to modify it, please delete the current recurring order and create a new one with the desired details.
Learn moreWhat is a day trade and why is it risky?
A day trade is when you buy and sell or sell and buy the same financial instrument, like a stock or ETF, within a single trading day. It can be risky because market conditions can change quickly, and short-term price fluctuations are hard to predict.
Learn moreDo Bitcoin balances in the BTC Vault earn interest?
As the BTC Vault is designed to keep your Bitcoin untouched and separate from your Wallet, BTC Savings account, and global debit card, balances held in the BTC Vault do not earn interest.
Learn moreWhy should you invest?
Investing is an important part of growing your wealth, and may be done in a safe, responsible manner if carried out correctly. Here are two reasons to invest.
Learn moreCan I set a time limit for recurring buys, say up to a year?
This functionality is not available at this time. If you want to cancel recurring orders after some time, please tap on recurring order and then select “Delete recurring series”.
Learn moreHow often can I add or withdraw funds from or to Savings?
There are no limits on adding or withdrawing from USD or BTC Savings, add or withdraw funds at any time of day, with no fees attached.
Learn moreWhere I can buy ADA?
Xapo Bank is the first regulated bank in the world to offer access to buy, hold and sell Cardano's native cryptocurrency, ADA.
Learn moreWhat is a layer-2 blockchain network?
A Layer-2 refers to any off-chain network, system, or technology built on top of a blockchain (commonly known as a layer-1 network) that helps extend the capabilities of the underlying base layer network.
Learn moreCan I cancel a transfer from the BTC Vault?
Yes, you can cancel a transfer from the BTC Vault anytime during the 48-hour delay period. Simply tap Cancel on the transaction screen.
Learn moreWhy do I need to provide a TIN to be able to trade stocks?
To trade stocks, you need to have a Tax Identification Number associated with your Xapo Bank account, in order to meet the global tax requirements.
Learn moreDo my USD and BTC funds in Savings generate interest?
You will receive interest on USD deposits in USD Savings and Bitcoin deposits in BTC Savings.
Learn moreWhat is BTC Vault?
BTC Vault is a Bitcoin storage option that prioritises withdrawal security using additional authentication features and isn't interest-bearing.
Learn moreCan Xapo Bank Support speed up my BTC Vault withdrawal?
For security reasons, Xapo Bank Support is unable to bypass the waiting period on vault withdrawals or move funds.
Learn moreIs there a minimum amount of funds I must deposit in Savings to start using the product?
No. You can start using Savings with as little as 0.01 USD. Check more below.
Learn moreWhy are there minimum and maximum values on buy orders?
The minimum buy value of USD 10 value helps to offset the operational costs of executing a trade, covering commissions and fees. It also encourages a value investing approach which minimizes risk in the long term.
Learn moreWill I be notified when my after-hours orders are executed?
Yes! You will receive a push notification when your after-hours orders are executed, and by tapping on it, you will be able to review the details of the executed order.
Learn moreHow do I transfer funds in/out of my Savings account?
With just a few quick clicks, you can easily transfer funds between your USD & BTC Wallets and your Savings account at any time.
Learn moreDo I own real shares?
Yes, the stocks you buy are your own until you sell them, meaning you are also entitled to dividends on stocks that offer them, as well as other benefits of equity ownership.
Learn moreCan I transfer my securities from Xapo Bank to another broker?
Yes, you can. If you wish to transfer your holdings from the Xapo Bank app to another brokerage, reach out to our Customer Success team.
Learn moreWhat additional security features does BTC Vault have?
The BTC Vault has two additional security features that offer you more control.
Learn moreWhere can I find my trading report?
Discover how to generate your trading report in the Xapo Bank app.
Learn moreWhich is better, Layer 1 or Layer 2 blockchain networks?
A Layer-2 refers to any off-chain network, system, or technology built on top of a blockchain (commonly known as a layer-1 network) that helps extend the capabilities of the underlying base layer network.
Learn moreWhich banks can you buy Bitcoin or Ethereum from?
Most banks around the globe are very hesitant when it comes to cryptocurrencies, either limiting or even blocking the transactions associated with crypto companies.
Learn moreAre stocks brought with funds in Savings or Wallet?
To purchase stocks, you must first fund your USD Savings account. This account will serve as the transactional account for both buying and selling stocks, with the proceeds from any stock sales credited to your USD Savings account, after the funds have settled.
Learn moreHow is Xapo Bank Savings different from the Xapo current account?
Take advantage of by transferring funds from both your BTC and USD Wallets and into your Savings accounts.
Learn moreWhich countries is U.S Stocks available?
Stocks are available in many countries. Check the list of eligible countries.
Learn moreHow do I close my Stocks Account?
If you would like to opt out of our Stocks account program, reach out to our Customer Success team.
Learn moreCan I spend money directly out of Savings?
No, you cannot use funds directly from Savings for purchases or transfers.
Learn moreWhat is Cardano?
Cardano is a public, open-source blockchain platform, decentralised and utilising proof of stake for consensus. Its native cryptocurrency, ADA, enables peer-to-peer transactions.
Learn moreCan I place multiple after-hours orders?
Currently, you can only place one after-hours order per instrument. However, there are no restrictions on the number of different stocks for which you can place orders.
Learn moreWhat time will the recurring buy happen?
Execution times may vary but will be executed within the timeframes set (daily, weekly, monthly) starting on your declared day.
Learn moreWhat will the Bitcoin price be for each automated purchase?
This will be the best rate Xapo can obtain at the moment of execution.
Learn moreHow do I interpret the percentage change amounts in stocks?
On the stocks homepage, these percentages reflect the total unrealised performance of all the stocks you hold. Unrealised gains or losses indicate the potential profit or loss you would experience if you were to sell your assets at that moment.
Learn moreWhat is the difference between Cardano and ADA?
Cardano is a public blockchain platform, while ADA is its native cryptocurrency.
Learn moreHow do I transfer funds in/out of my BTC Vault?
You can transfer balances to and from your BTC Vault anytime, with just a few taps. Check how below.
Learn moreWhy can I not execute more than three day trades in up to five business days?
To protect our members from the risks of pattern day trading and avoid being flagged as a Day Trader, you can only execute three day trades within a rolling five-business-day period.
Learn moreWhy do I have to wait one day after selling shares to receive my proceeds?
The one working day (T+1) settlement period is a standard process in the stock market that requires 1 working day for transactions to be completed.
Learn moreIs there a limit to the interest I can earn on BTC?
Yes, Xapo Bank’s annual interest rate on Bitcoin deposits is limited to a maximum balance of up to and including 5 BTC.
Learn moreWhat is Xapo Bank's Wealth Savings?
Wealth Savings is a secure yet convenient solution for protecting and growing your USD and BTC funds in Wealth.
Learn moreHow is the Bitcoin Vault different from Savings?
The BTC Vault differs from BTC Savings as there is the added protection of the 48-hour delay on withdraws from the vault.
Learn moreWhat is a stock?
A stock is an investment that represents a share of ownership in a company. In other words, if you own a stock of a company, you own a small portion of the company.
Learn moreWhat is a dividend?
A dividend is the distribution of a company's earnings or reserves to its shareholders. As a shareholder, you may have the right to receive a portion of the company’s earnings.
Learn moreWhere is the interest earned on Savings paid to?
All interest generated will be paid into BTC Savings in Bitcoin. You will be able to see your daily interest transactions by enabling the “Show interest transactions” toggle within BTC Savings.
Learn moreWho is DriveWealth?
DriveWealth is the broker-dealer and independent custodian Xapo Bank has partnered with to manage your investment account.
Learn moreAre there any additional fees for using recurring buy Bitcoin orders?
No, there are no additional fees for using recurring buy Bitcoin orders.
Learn moreWhat is Xapo Bank’s Stocks Account?
Building on our history of innovation, security and premium service delivery, we have designed a Wealth product that gives Xapo Bank members access to global investment opportunities.
Learn moreWhat are fractional shares?
A fractional share is a portion of a whole share of stock that is less than one full share. It allows you to own a piece of a company's stock based on the amount of money you are willing to invest.
Learn moreIs it possible to transfer stocks from an external broker into Xapo Bank?
Unfortunately, we currently do not support the transfer of stocks from an external broker into your Xapo Bank app.
Learn moreWhen can I buy or sell stocks?
Trading is currently available during the US market hours of 9:30 AM to 4:00 PM Eastern Time (ET) from Monday to Friday. These hours are set by the New York Stock Exchange (NYSE), where the securities being traded are listed.
Learn moreCan I view real-time prices during after-hours trading?
When the markets are closed, what you will see is the last closing price from the last trading session.
Learn moreCan I disable the 48-hour delay?
No, it is not possible to disable the 48-hour delay for transfers out of the BTC Vault. If you prefer more instantaneous transfers to your Wallet, you can use BTC Savings.
Learn moreWhat type of trade orders are available?
At this time, we support market orders only, which allow users to buy or sell stocks at the best currently available market price.
Learn moreWhat is dividend withholding tax?
Dividend issuance may be subject to US withholding tax, which will be withheld by our third-party broker (DriveWealth).
Learn moreWhen do I need to buy a stock to be eligible for dividend payments?
To benefit from dividend payments, you must purchase the stock before the “ex-dividend date” or “ex-date”.
Learn moreWhat is the stock market?
The stock market is a platform where individuals and organisations can buy and sell shares of publicly traded companies.
Learn moreHow safe are my assets?
At Xapo Bank, we take the protection of our members wealth very seriously.
Learn moreIs my Bitcoin stored in a physical vault or in cold wallets?
No, while there isn't a physical vault or traditional cold wallet, the BTC Vault is highly secure with advanced cryptography. In addition, the Vault is separated from all card and external financial transfers.
Learn moreCan I buy stocks with Bitcoin?
Unfortunately, you can only buy stocks using your US dollar balance.
Learn moreWhat stocks are available?
The stocks available consist of companies listed in the S&P500 and top 250 stocks from NASDAQ.
Learn moreHow can you make money on the stock market?
There are two main ways the money could possibly be made on the stock market.
Learn moreHow are my savings protected?
Savings offers a secure alternative to the traditional USD & BTC Wallet, providing a "bunker-like" experience for you to store and earn a return on your savings with peace of mind.
Learn moreCan the interest rates be changed?
Yes, the interest rates for both BTC and USD Savings accounts may be increased or decreased in the future.
Learn moreWhat is Ethereum?
Ethereum is a decentralised blockchain platform renowned for its smart contract functionality. Ether, the native cryptocurrency of Ethereum, ranks second-largest in market capitalisation, trailing only behind Bitcoin.
Learn moreIs there an additional cost for using the BTC Vault?
No, there are no additional costs for using the BTC Vault.
Learn moreWhy is there a 48-hour delay?
The 48-hour delay is an additional protection measure for BTC Vault withdrawals. If your device is stolen or you face coercion to transfer funds from your Xapo Bank account, the delay ensures your funds are safeguarded for the next 48 hours.
Learn moreDo I have to hold a minimum balance in Savings to start generating interest?
Yes, to start generating interest on Savings there is a minimum balance requirement for funds kept in both BTC and USD Savings accounts.
Learn moreCan I cancel or modify my after-hours orders?
Yes, you can cancel the order at any moment before the US market opens at 9.30AM EST.
Learn moreWhy does Xapo Bank give members exposure to cryptocurrencies?
While many banks globally express concern over the increasing popularity of cryptocurrencies, some, like Xapo Bank, have adopted a more embracing approach and consider the huge potential that cryptocurrencies offer.
Learn moreWill my investment be taxed?
It is your responsibility to report and pay any taxes on capital gains from your investments, which includes profits made from selling the stock for more than you bought it.
Learn moreHow does Xapo Bank's annual interest work?
To start earning interest on your holding you must move your funds to Savings. You can start earning with a few simple steps.
Learn moreWhat is Dollar Cost Averaging (DCA)?
Dollar cost averaging is a strategy that helps deal with market volatility by making automated purchases at regular intervals. This method is versatile, and applicable to various assets, including Bitcoin, for more stable financial planning.
Learn moreWhat is the difference between proof of work and proof of stake?
Proof of work and proof of stake are the two primary consensus mechanisms cryptocurrencies use to verify new blockchain transactions.
Learn moreWhich countries is the Cryptocurrency feature available?
Discover the list of countries where the Crypocurrency feature is available.
Learn moreIs there an additional cost for using Savings?
No, Savings is one of Xapo Bank's key pillars and therefore there are no additional costs associated with it, whether or not you make use of it.
Learn moreWhat does the Price to Earnings Ratio, Dividend Yield and Market Cap mean for Stocks?
The Price to Earnings Ratio helps you understand if a stock is valued high or low by comparing its price to the money it makes (earnings).
Learn moreWhat are "After-Hours Orders"?
After-hours orders are stock market orders that you can place outside the regular trading hours of the New York Stock Exchange (NYSE).
Learn moreCan I place a trade that is larger than the maximum trade value?
If you would like to place a trade that is larger than the maximum trade value, you can do so by placing multiple trades. For example, if you wanted to buy USD 200,000 of equity, you could place two separate trades of USD 100,000 each.
Learn moreWhat are Exchange Traded Funds (ETFs)?
Exchange-Traded Funds (ETFs) are investment funds that are traded on stock exchanges, much like individual stocks. Learn more in this article.
Learn moreWhy can my account be put under temporary buying restriction?
You can buy and sell securities as long as your Xapo Bank investment account is active and you don't violate any rules specified in Xapo Bank's
Learn moreWhat fees do I need to pay when trading stocks?
Fees are charged on every transaction, buying and selling.
Learn moreAre my funds in Savings insured?
Yes. All your fiat deposits, including your funds held in USD Savings, are covered by the Gibraltar Deposit Guarantee Scheme up to the US dollar equivalent of €120,000*.
Learn moreAre my funds in the Vault insured?
No, unlike fiat deposits, BTC funds held in the Vault are not insured. Eligible fiat deposits are protected by the Gibraltar Deposit Guarantee Scheme up to a maximum of the US Dollar equivalent of GBP 120,000.
Learn moreQuestions?
ask us
Get in touch with us anytime
Already a member?
We're here to help 7 days a week. Chat with our banking specialists or set up a call with your dedicated account manager in the app.
Have a general question?
You just might find an answer in our FAQs.

Apply now
JoinXapo Bank
Become a member
Ready to upgrade your finances?