What if I'm having trouble with TOTP or encounter issues during setup?

Managing your account

If you experience difficulties setting up or using TOTP, please reach out to our customer success team for assistance. We're here to help troubleshoot and ensure a smooth MFA experience.

Other categories

Opening an account

Managing your account

Referral Programme

Legacy Account

What if I'm having trouble with TOTP or encounter issues during setup?

If you experience difficulties setting up or using TOTP, please reach out to our customer success team for assistance. We're here to help troubleshoot and ensure a smooth MFA experience.

Was this article Helpuful ?

Standing gentleman engaging with the Xapo Bank app on his mobile phone, overlaid with an orange hue.

Apply now

Join

Xapo Bank

Become a member

Ready to upgrade your finances?