With Xapo Bank you enjoy the upside of your wealth without the anxiety of protecting it. Our multiple layers of security protect your money against hacks, theft, and even loss of access. From physical bunkers to best-in-class digital cryptography, we ensure your Bitcoin remains exactly where you left it.1,2

You prepare for growth, we’ll plan for safety

No Single Point of Failure
Escape the single points of failure in traditional cold storage. Instead, secure your assets in military-grade bunkers, governed by a policy-driven protocol, ensuring no single entity can ever access or move your funds alone.

The Better Alternative to Cold Storage
For ultimate peace of mind, you need more than a hardware wallet. You need the Fort Knox of Bitcoin. We built our security on a philosophy of zero compromise, creating a new standard in asset protection.
Military-Grade Physical Vaults
Multiple Underground Bunkers
Wallets Kept Offline in Faraday Cages
Armed Guards & Biometric Security

A Military-Grade Defence for Personal Wealth
Benefit from an institutional-grade security architecture, not often available to individual Bitcoin holders.
MPC-CMP technology to remove a single point of failure
Geographically Distributed Shards
Sophisticated Encryption & Key Management
In-App Digital Bitcoin Vault
Zero Trust Architecture

Absolute Control Over Your Wealth
Retain absolute authority over your wealth. We ensure any vault withdrawals requires your explicit action. No one else can move your money—not hackers, and not us.
Advanced Authentication Controls with Biometrics and Hardware Security Keys
48-Hour Security Buffer on Vault Withdrawals
Segregated Savings and Spending Wallets
Set up an anti-phishing email code
A dedicated relationship manager
FAQs
With self-custody (e.g., a hardware wallet), you are solely responsible for managing your private keys and securing your assets.
Xapo's solution is designed to manage the technical complexities and risks of self-custody. The bank takes on the responsibility of securing your Bitcoin, offering features which still offer total asset control. Beneficiary designation, regulatory oversight, and integrated banking services, which are not available with standard self-custody methods, are part of Xapo Bank’s custody solutions.
No, not with the current primary custody solution. Xapo Bank operates on a custodial model where it manages the private keys on your behalf. However, this management is done through private key sharding (MPC), which splits your private key so no one, not even a single entity at Xapo, ever has full access to your private key.
No, you cannot earn interest on the Bitcoin in your Vault. The BTC Vault is designed with a primary focus on security, providing an added layer of protection for your funds. To maintain this high level of security and keep deposits separate and untouched. There are other Xapo Bank products that offer interest on Bitcoin holdings with high levels of security and protection.
If you receive a message claiming to be from us without your Anti-Phishing Email Code, do not respond or click on any links. This could be a phishing attempt. We recommend reporting this to our customer support team immediately via in-app chat or [email protected]. We will either confirm that the message is legitimate and update the message to include the code in the future, or acknowledge that the message is not from us.
Xapo Bank employs a multi-layered security architecture that combines robust physical and digital protections:
Physical Security: Assets are protected by military-grade physical bunkers, including a nuclear-proof vault in the Swiss Alps.
Digital Security: The bank uses Multi-Party Computation (MPC) to eliminate the single point of failure inherent to traditional private keys. This is combined with distributed key management systems.
Operational Security: A Zero Trust architecture and the Principle of Least Privilege are enforced internally to prevent unauthorised employee access to sensitive information.
Additionally, the Xapo Bank BTC Vault provides enhanced security. Members can use the BTC Vault, which enforces a mandatory PIN and a 48-hour withdrawal delay.
Yes. One of the key features and advantages of Xapo Bank's custody service is the ability to designate a beneficiary. This ensures that your wealth can be securely passed on to a chosen individual, a process that can be complex and risky with self-custody arrangements.
As a fully licensed bank regulated by the Gibraltar Financial Services Commission (GFSC) and passported with the UK's FCA, Xapo Bank is held to high standards of financial and operational conduct. For you as a customer, this means the bank is subject to regular audits and regulatory scrutiny, and it must adhere to strict rules regarding capital requirements, data privacy (like GDPR), and consumer protection. Xapo Bank is also a regulated Virtual Asset Service Provider (VASP), meaning it adheres to strict Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations.
With self-custody (e.g., a hardware wallet), you are solely responsible for managing your private keys and securing your assets.
Xapo's solution is designed to manage the technical complexities and risks of self-custody. The bank takes on the responsibility of securing your Bitcoin, offering features which still offer total asset control. Beneficiary designation, regulatory oversight, and integrated banking services, which are not available with standard self-custody methods, are part of Xapo Bank’s custody solutions.
Xapo Bank employs a multi-layered security architecture that combines robust physical and digital protections:
Physical Security: Assets are protected by military-grade physical bunkers, including a nuclear-proof vault in the Swiss Alps.
Digital Security: The bank uses Multi-Party Computation (MPC) to eliminate the single point of failure inherent to traditional private keys. This is combined with distributed key management systems.
Operational Security: A Zero Trust architecture and the Principle of Least Privilege are enforced internally to prevent unauthorised employee access to sensitive information.
Additionally, the Xapo Bank BTC Vault provides enhanced security. Members can use the BTC Vault, which enforces a mandatory PIN and a 48-hour withdrawal delay.
No, not with the current primary custody solution. Xapo Bank operates on a custodial model where it manages the private keys on your behalf. However, this management is done through private key sharding (MPC), which splits your private key so no one, not even a single entity at Xapo, ever has full access to your private key.
Yes. One of the key features and advantages of Xapo Bank's custody service is the ability to designate a beneficiary. This ensures that your wealth can be securely passed on to a chosen individual, a process that can be complex and risky with self-custody arrangements.
No, you cannot earn interest on the Bitcoin in your Vault. The BTC Vault is designed with a primary focus on security, providing an added layer of protection for your funds. To maintain this high level of security and keep deposits separate and untouched. There are other Xapo Bank products that offer interest on Bitcoin holdings with high levels of security and protection.
As a fully licensed bank regulated by the Gibraltar Financial Services Commission (GFSC) and passported with the UK's FCA, Xapo Bank is held to high standards of financial and operational conduct. For you as a customer, this means the bank is subject to regular audits and regulatory scrutiny, and it must adhere to strict rules regarding capital requirements, data privacy (like GDPR), and consumer protection. Xapo Bank is also a regulated Virtual Asset Service Provider (VASP), meaning it adheres to strict Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations.
If you receive a message claiming to be from us without your Anti-Phishing Email Code, do not respond or click on any links. This could be a phishing attempt. We recommend reporting this to our customer support team immediately via in-app chat or [email protected]. We will either confirm that the message is legitimate and update the message to include the code in the future, or acknowledge that the message is not from us.
Real support, Whenever you need it
From exploring the BTC Fund to managing your savings, our team is ready to help — 24/7, right from your app.
Dedicated relationship manager — Personalised support from your relationship manager.
24/7 assistance — Get help anytime through in-app chat or email.
Bitcoin expertise — Guidance from specialists who understand both banking and crypto.

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