If I close my account, will I get a refund of my annual fee?
Managing your account
Your Xapo Bank account is activated once your annual fee is debited. Within 14 days of account activation, you are eligible for a full refund of the annual fee paid. If you request a refund after this time, you will receive a partial refund for the remaining period left until the next annual fee is due to be paid for account renewal.
If I close my account, will I get a refund of my annual fee?
Your Xapo Bank account is activated once your annual fee is debited. Within 14 days of account activation, you are eligible for a full refund of the annual fee paid. If you request a refund after this time, you will receive a partial refund for the remaining period left until the next annual fee is due to be paid for account renewal.
Please be aware that a refund request will also lead to your account being closed.
To request a refund and close your account, please reach out to us via in-app chat.
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