FAQsManaging your accountI can not access my existing account.

I can not access my existing account.

Managing your account

If you are having issues accessing your account, you can start by following the steps below...

I can not access my existing account.

If you are having issues accessing your account, you can start by following the steps below:

  • Ensure your email is spelt correctly
  • Ensure it's the email you used to create your account.
  • Make sure you have the latest version of the Xapo Bank app installed.

If you require assistance, please reach out to us via in-app chat or email [email protected]. We would be happy to help.aaaa

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