What happens to my Xapo card detaiils stored with a merchant after my card is replaced?

What happens to my Xapo card detaiils stored with a merchant after my card is replaced?

If you stored your Xapo Card details with a merchant for card-not-present payments (subscription services, for example), they can query Xapo Bank for any updates to your details (card number, expiry date, etc.).

This solution is designed to streamline your payment experience by reducing declined payments that arise from changed card details. Please note, however, that not all merchants use this solution, and those that do may check for updates at different frequencies. In some cases, you will need to keep an eye on your declined transactions and re-enter your new card details if necessary.

If you require assistance, please reach out to us via in-app chat or email [email protected]. We would be happy to help.