FAQsOverview and benefitsWhat are the fees for withdrawing cash from an ATM using your Xapo Bank card?

What are the fees for withdrawing cash from an ATM using your Xapo Bank card?

Overview and benefits

As a member of Xapo Bank, you can expect and deserve the highest level of service. We are keen on listening to you and assure you that help is always at hand. You can follow a few steps from any screen in your Xapo Bank app.

What are the fees for withdrawing cash from an ATM using your Xapo Bank card?

When withdrawing funds from an ATM*, there are two types of fees that may apply: one charged by the ATM operator and the other by Xapo Bank.

What is the fee charged by Xapo Bank for an ATM withdrawal?

Withdrawing cash from an ATM using your Xapo Bank card is free, up to a limit of 100 USD per month. Once this limit is exceeded, a fee equivalent to 2% of the withdrawal amount will be applied every time. This fee is charged to cover Xapo Bank’s related withdrawal costs and to make it a sustainable offering.

What other fees may apply for an ATM withdrawal?

ATM operators may charge at their choosing, an access fee for using their ATM machines. The ATM will usually show you a clear and transparent message containing the fee amount together with other relevant information, before finalizing the transaction. Please be aware that these ATM operator charges might be added towards your monthly withdrawal limit, as certain providers do not share a detailed breakdown of their fees with us

Please note that if your account balance is insufficient to cover both the withdrawal amount and the ATM cash withdrawal fees, the ATM withdrawal will be unsuccessful.

*The Xapo Card can be used globally, however, we cannot guarantee that a particular ATM will accept it.

If you require assistance, please reach out to us via in-app chat or email [email protected]. We would be happy to help.

Was this article Helpuful ?

Standing gentleman engaging with the Xapo Bank app on his mobile phone, overlaid with an orange hue.
Apply now
Join
Xapo Bank
Become a member
Ready to upgrade your finances?