What do I do if my card is lost or stolen?

What do I do if my card is lost or stolen?

We recommend that you contact us via the Xapo Bank app. However, if you do not have access to the app, you can and need to reach us for urgent support, by calling our IVR number at +350 200 77714.

With our card IVR service, you can freeze your card, report it as lost or stolen, or report issues with transactions.

Our advisors are available 24 hours a day Monday to Friday. If you require assistance, please reach out to us via in-app chat or email [email protected]. We would be happy to help.