FAQsSafety and securityWhat happens if I forgot my anti-phishing email code?

What happens if I forgot my anti-phishing email code?

Safety and security

If you forget your Anti-Phishing Email Code, you can reset it in your account settings under the “Security & Privacy” section. No communications from us will require your Anti-Phishing Email Code for login or account recovery, so forgetting your code will not lock you out of your account. Please note that Xapo will never ask for this code directly. The code serves to help you recognize messages genuinely sent by us. Sharing your code with others could reduce its effectiveness and potentially be used against you.

What happens if I forgot my anti-phishing email code?

If you forget your Anti-Phishing Email Code, you can reset it in your account settings under the “Security & Privacy” section. No communications from us will require your Anti-Phishing Email Code for login or account recovery, so forgetting your code will not lock you out of your account. Please note that Xapo will never ask for this code directly. The code serves to help you recognize messages genuinely sent by us. Sharing your code with others could reduce its effectiveness and potentially be used against you.

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