What are the conditions and fees required for a Xapo card?
Overview and benefits
Discover the conditions and fees associated with ordering and maintaining your Xapo card. We've addressed common questions below to guide you through the process seamlessly.
What are the conditions and fees required for a Xapo card?
Discover the conditions and fees associated with ordering and maintaining your Xapo card. We've addressed common questions below to guide you through the process seamlessly.
How much is the minimum balance required to order a Xapo physical card?
To be eligible for a physical card, you must have a minimum balance of $150 in one of your Xapo accounts. This requirement helps us understand your interest in exploring the benefits of our cards and ensuring a mutually beneficial banking relationship.
Does the minimum balance condition apply to Xapo virtual cards as well?
No, the minimum balance condition is exclusive to physical cards. You can create a virtual card without needing to have a specific balance in your account.
What happens if my balance falls below the required minimum after I've ordered the physical card?
Once your physical card order has been processed and issued, any subsequent changes in your account balance won't affect the status of your card. However, to order a new or replacement card, you'll need to ensure you meet the minimum balance requirement at the time of your request.
Can I transfer funds from another bank to meet the minimum balance requirement for the physical card?
Yes, you can transfer funds from other banks or financial institutions to your Xapo Bank account to meet the minimum balance requirement. Ensure the funds are settled and available in your account before placing a request for a physical card.
Where can I check the current minimum balance requirement for ordering a physical card?
The most updated minimum balance requirements can be found on our website, in our mobile app, or by reaching out to our customer service team via in-app chat or email [email protected].
What is the cost associated with the Xapo Metal Card?
To provide you with the premium feel and quality of the Metal Card, there is a charge of $89, which covers its manufacturing and delivery. This fee will be conveniently debited from one of your accounts with us each time you request a new card or any of its subsequent reissues.
Do I need to maintain a specific balance to request the Metal Card?
You should ensure a minimum balance of $150 in one of your accounts with Xapo Bank when ordering any physical card.
Can I request the Metal Card during my trial period?
Yes, even if you're within your complimentary trial period with us, you will have access to the Metal Card, simply by paying the issuing fee.
If you require assistance, please reach out to us via in-app chat or email [email protected]. We would be happy to help
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